We are the leaders in Computer Support, IT Consulting and IT Managed Services serving small-medium businesses in Vancouver, Burnaby and Richmond

Author: Joe Martin, Date: 2014-05-26

• We’ll Answer Your Call in 60 Minutes or Less – Our Guarantee. Our experienced qualified technicians who can fix your computer problem will answer immediately or will respond in less than sixty minutes – Guaranteed. If we don’t respond in that one hour time period, the work is free.
• Ultra Speedy Repairs. We know you don’t want to waste your valuable time waiting for your computer to be fixed. Our remote network IT support services are the answer to this. Through this network support and IT service, your computer data network can be accessed remotely and securely. And if not, we’ll send a technician that very same day.
• We Talk Like You Do. If you have any problems or computer support questions, you can ask and we will answer in PLAIN ENGLISH. Don’t worry – there is no “geek speak” by our team of IT support technicians.
• We Guarantee Absolute 100% Satisfaction. Complete satisfaction will be yours with our products, technology services and IT Consulting. With our IT management services, nothing will get in the way to make sure you are a happy customer.
• A Clear and Certain Outcome – No Unwanted Surprises. You can plan on no damage being done to your network and data. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. We will explain to you any potential risks involved and get your okay before we begin the work. Alternative process is to have your data synchronize and backed up before we proceed any further on your machine.
• We Guarantee All Projects To Be Completed On Time within Budget. We won’t surprise you with added or hidden charges as we perform IT consulting and network services. Believe it or not, there are some incompetent and unethical technicians out there, but not us. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
• A Guaranteed Accurate Invoice. Every invoice from us is spelled out in detail and completely accurate. We guarantee it. All IT management services charges are preapproved by you, you’ll always know what you are paying for.